Frequently Asked Questions
Do you still file with my insurance company?
We
do not file with any health plans including Medicare. Patients
with private insurance are able to file on their own with the
information we give them when they pay any charges.
Medicare patients are prohibited under federal regulations from seeking reimbursement for
payments they make to us or any other non participating provider. Please note that our
being out of network does not effect coverage with any in- network
hospitals or facilities we may send you to for treatment or testing.
I still don't understand if I have insurance coverage, why am I charged a fee?
Patients
of concierge medical practices such as ours receive services that are
not payable by insurance plans. The benefits of same day appointments,
the 24/7 availability of their personal physician and the focus on
preventative health care can only be provided when the doctors have a
reduced patient load. The fee offsets the income loss caused by the
smaller number of patients being cared for by Personal Physicians of
Sugar Land.
One of the benefits you list is a comprehensive annual exam. Will my insurance company pay on that?
Non-Medicare
patients are given paperwork necessary for filing on their own. Check
with your provider to see how your plan will reimburse for this. Please
see information regarding the annual exam and its components on
the Services page.
How often do I pay the retainer fee?
This
is an annual fee payable by check or credit card. There are
several payment options, including semi, quarterly and monthly.
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